Adfinite.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our digital products and services, including applications published on third-party marketplaces (such as the Shopify App Store, WooCommerce, and BigCommerce), custom-built software, automation projects, and related support (collectively, our "Services").

Information We Collect

The information we request or receive depends on the Service you use and the permissions you grant. It may include:

• Store and Platform Data: Store identifiers, configuration settings, installed apps, catalog data, and credentials that allow us to provide or troubleshoot Services.
• Store Owner and Team Details: Names, email addresses, phone numbers, roles, and similar contact information for administrators or staff members for account verification, membership, and record keeping.
• Customer and Transaction Information: Order histories, shipping and billing addresses, contact details, subscription preferences, and payment or logistics metadata that our solutions need to execute notifications, analytics, or automations.
• Usage and Technical Data: Logs, device information, and telemetry generated by your use of our apps or integrations, which we use to maintain reliability and security.
• Optional Integrations: Data from services you connect (e.g., email providers, CRMs, or marketing platforms) when required to deliver the Service you enable.

How We Use Information

We use the collected information, subject to any agreements in place, to:

• Provide, configure, and support the Services you request.
• Operate automations, notifications, analytics, and other features that depend on store or customer data.
• Maintain platform security, audit access, and prevent abuse.
• Improve and customize our Services, including quality assurance and product development.
• Communicate with you about updates, incidents, and support inquiries.
• Comply with legal obligations or enforce our agreements.

Data Storage, Security, and Sharing

We apply administrative, technical, and physical safeguards—such as encryption in transit and at rest where applicable—to protect the information we handle. We store data with reputable cloud and infrastructure providers and limit access to authorized personnel with a legitimate business need.

We do not sell personal information. We may share data with trusted processors who assist us in delivering the Services (for example, hosting platforms, email providers, or analytics tools). These partners are required to handle data according to contractual confidentiality and security obligations. We may also disclose information if required by law or to defend our legal rights.

Reliance on Third-Party Providers

Our Services depend on infrastructure and ecosystems that we do not own—such as app marketplaces, hosting companies, DNS providers, payment gateways, databases, serverless platforms, and CDNs. While we choose reputable vendors, we cannot guarantee their performance, availability, or security. Any service interruptions, data incidents, or policy changes originating from those providers are outside our control, and we disclaim responsibility for resulting losses or damages.

Data Retention

We retain information for as long as it is needed to deliver the Services, meet contractual or legal requirements, resolve disputes, or enforce agreements. When data is no longer required, we take reasonable steps to delete or anonymize it, subject to any obligations to preserve records.

Your Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict use of certain information. You can submit requests or revoke granted permissions by contacting us or removing the relevant integration or app. Some features may cease to function if required data is withheld or deleted.

Children's Privacy

Our Services are not directed to children under the age of 13 (or the relevant age in your jurisdiction), and we do not knowingly collect personal information from children. If we learn that such data has been provided, we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Services after the update constitutes acceptance of the revised policy.

If you have any questions or requests regarding this Privacy Policy or our data practices, please contact us using the details provided on our website.